Terms And Conditions

Acceptance of Terms & Eligibility

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

You agree to use the website according to the applicable laws of Pakistan.

Registration, Accounts, and Data Privacy

To purchase certain items or use specific features, you may need to create an account.

• Account Accuracy: You agree to provide correct and complete details during registration.
• Account Security: You are responsible for keeping your account details and password safe.
• Data Privacy & Cookies: Our use of your information is explained in our Privacy Policy.
• Termination: LEYA may suspend accounts, cancel orders, or remove content if fraud or misuse is suspected.

Product Representation and Sizing

We offer stitched women's apparel designed with a balance of modern style and timeless elegance.

• Visual Representation: We try our best to show product colors, fabrics, textures, and details accurately. Slight differences may occur due to screen and lighting settings.
• Sizing and Fit Guide: Customers are advised to check measurements carefully before placing an order.
• Garment Care: Customers should follow the care instructions shared for each product or contact support for fabric care guidance.

Pricing, Taxes, and Order Processing

• Currency and Taxes: All prices are shown in Pakistani Rupees and include applicable taxes unless stated otherwise.
• Order Fulfillment: An order confirmation does not always mean final acceptance of the order.
• Processing Timeframes: Orders are usually processed within 24 to 48 business hours. Tracking details are shared after dispatch.

Shipping, Delivery, and Cash on Delivery

• Delivery Boundaries: We deliver across Pakistan and currently do not accept international orders, returns, or exchanges.
• Delivery Timeline: Standard delivery usually takes 3 to 5 business days after order confirmation and dispatch.
• Shipping Charges: Free nationwide shipping is available on orders above Rs. 3,000.
• Cash on Delivery: COD parcels must be accepted and paid for at delivery. Packages cannot be opened before payment.
• Failed Delivery: Courier partners usually attempt delivery 2 to 3 times. Extra shipping charges may apply if a parcel is returned due to unavailability or refusal.

Returns, Exchanges, and Online Store Credit

• Online Store Credit: We do not issue cash refunds. Eligible returns are compensated through online store credit.
• 15 Day Submission Window: Return requests must be emailed with your Order ID within 15 days of receiving your order.
• In Person Exchanges: You may visit any offline store in Pakistan to exchange an eligible online purchase with the original receipt.
• Product Condition: Returned or exchanged items must be unworn, unused, unwashed, unaltered, and in original condition with tags and packaging intact.
• Final Sales: Sale, clearance, and discounted items are final sale and are not eligible for exchange, return, or store credit.
• Return Shipping: Return courier cost is the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

Order Cancellations and Modifications

• 24 Hour Window: Cancellation or modification requests must be emailed within 24 hours of placing the order.
• After 24 Hours: Requests submitted after 24 hours may not be possible once processing or dispatch has started.

Intellectual Property Rights

All content on this website, including garment designs, silhouettes, embroidery patterns, digital prints, product photography, logos, text, graphics, and software, belongs to LEYA.

You may not copy, reproduce, scrape, commercialize, modify, or distribute our images, content, or product designs without written permission.

Disclaimer of Warranties and Limitation of Liability

• As Is Basis: This website, its content, and products are provided as available without any extra warranties.
• Liability Limit: To the maximum extent allowed by law, LEYA will not be responsible for indirect or special damages. Our maximum liability will not exceed the amount paid for the specific item in question.

Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of Pakistan.

Any disputes or claims related to these Terms will be handled by the competent courts of Pakistan.

Modifications to Terms

LEYA may update or change these Terms & Conditions at any time. Changes become effective once posted on the website.

Continued use of the website after updates means you accept the revised Terms.